Privacy Policy

How we use Personal Information

Usage and disclosure of Personal Information varies based on a party’s relationship with CyberSource. CyberSource primarily uses this information to provide the Services and related features and to

  • Facilitate the processing of payment transactions
  • Respond to requests and inquiries
  • Provide support services
  • Send administrative information, such as changes to our terms, conditions, and policies
  • Administer promotions or contests
  • Facilitate social sharing functionality
  • Analyze and monitor Services usage and to make improvements
  • Help secure the Services, prevent fraud and enforce our policies
  • Help personalize our Services
  • Communicate about other CyberSource services or those of our affiliates or other third parties
  • To make contact, directly or through a third party vendor, to complete a survey or questionnaire
  • To communicate, directly or through a third party vendor, about CyberSource offerings, about general company news and industry trends, and to address responses to a survey or questionnaire
  • Compile information for use on an aggregated and de-identified basis
  • Conduct data analysis and research, audits, develop new products, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities
  • Perform other activities with consent

How we share Personal Information

We will only share Personal Information as described in this policy. Specifically, we may share Personal Information:

  • As necessary to perform the Services and to complete payment transactions
  • With companies and vendors that help us to operate our business by providing services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services
  • With third parties that have contracted with CyberSource to perform certain functions on our behalf
  • With third parties sponsors of promotions or contests where consent has been given
  • To comply with law or other legal obligations such as responding to subpoenas, or other requests from public and government agencies, including laws and other legal obligations outside a party’s country of residence
  • To protect our rights, operations or property, or that of our users
  • To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Service’s terms and conditions
  • With other companies that control, are controlled by, or are under common control with CyberSource that support the provision of Transaction Services or relationship with a party. This includes its subsidiaries and parent companies.
  • With a purchaser of all or a unit of CyberSource (or the majority of CyberSource’s or its unit’s assets), a merger, acquisition, or internal reorganization of CyberSource or a unit of CyberSource
  • With consent

Please note that any information posted to public areas such as on our social media pages may be seen by other visitors.